People discussing about competent communication and hot to deal with difficult people. New episode with Jonathan Robinson & Sam Elliston

Competent Communication and Dealing with Difficult People

Original Air Date Wednesday, August 31, 2022 

There are times in all of our lives when we wish we would have said something differently or changed the way we reacted to something or someone. But, truth be told, very few of us have acquired the communication skills to express ourselves fully to the people we come into contact with, especially when it comes to a loved one.

To shine a light on how to hone our communication skills and truly empathize with those around us, Harvesting Happiness Podcast Host Lisa Cypers Kamen speaks with two authors about strategies for competent communication skills and how to deal with difficult people.

Jonathan Robinson describes the key tenets from his book, More Love, Less Conflict: A Communication Playbook for Couples and strategies for couples looking for more intimacy and love.

Sarah (Sam) Elliston shares the story of her realization that she was a difficult person and her tips for dealing with difficult people.

Tune in:

Meet Our Guests:

Competent Communication and Dealing with Difficult People with Jonathan Robinson & Sam Elliston

Jonathan Robinson is a psychotherapist, best-selling author of ten books, and a professional speaker from Northern California. He has reached over 250 million people around the world with his practical methods, and his work has been translated into 47 languages. In addition, Mr. Robinson has made numerous appearances on the Oprah show and CNN, as well as other national TV talk shows. He has spent over 35 years studying the most practical and powerful methods for personal and professional development.

Book: More Love, Less Conflict: A Communication Playbook for Couples

Jonathan Robinson — Competent Communication:

  • In his book, More Love, Less Conflict: A Communication Playbook for Couples, Jonathan writes about avoiding WMDs aka Widgets of Mass Destruction. {1:56}
  • The top 5 things NOT to do when talking to your partner. {4:01} 
  • Communication strategies for gaining a greater connection with others and overcoming conflict. {6:53} 
  • Questions that lead to instant intimacy in just 5-minutes. {14:15} 
  • Learned skills to get in touch with your feelings and double the love in your life. {19:02}
  • Jonathan shares the magical mantra he traveled 18,000 miles to hear. {23:03}

Follow Jonathan Robinson:

Competent Communication and Dealing with Difficult People with Jonathan Robinson & Sam Elliston

Sarah (Sam) Elliston is an expert in the art of Dealing with Difficult People. She is a top workshop leader and a member of the faculty of the William Glasser Institute, which espouses “Reality Therapy” to foster behavioral change. Her instructional career began long before she even became aware that she was herself a “difficult person,” traits that began in Lincoln MA, where she grew up. For more than 30 years, she has been teaching and training, first as a high school teacher in Ohio and Cincinnati—and then as an administrator in the not-for-profit sector.

She holds a BA in International Relations from the University of Maine and a Master of Arts in Teaching from Brown University, spent 23 years with United Way’s Volunteer Center, coordinating volunteers for city government, training local volunteer coordinators and board volunteers, and managing the volunteer program for United Way.

Book: Lessons from a Difficult Person: How to Deal with People Like Us

Sam Elliston — Dealing with Difficult People:

  • Sam shares a personal success story of no longer being a defensive, difficult person. {28:12}
  • How to identify difficult people and how to speak with them without inciting drama. {30:16} 
  • Sam contends that difficult people don’t know they are difficult. {35:37} 
  • In her book, Lessons from a Difficult Person: How to Deal with People Like Us, Sam includes tools and exercises to help us deal with difficult people. {43:06}

Follow Sam Elliston:

Shareables:

“A thousand Facebook friends doesn't really equal one good friend.” @DeeperHappiness on @HHTalkRadio  Share on X “20% of couples look at their smartphone during sex.” @DeeperHappiness on @HHTalkRadio Share on X “I didn't know I was difficult until I was 50.” — Sam Elliston on @HHTalkRadio  Share on X “We are often unaware of our actions and our words and those are the easiest to change.” — Sam Elliston on @HH_TalkRadio  Share on X

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Grab More Joy Below:

Are We Happy Yet? Eight Keys to Unlocking a Joyful Life — A boot camp manual for greater emotional fitness. Happiness waits for no one and sometimes we all need support. What is getting in the way of your happiness right now?

H–Factor: Where is Your Heart? — Lisa’s documentary film explores the journey of human happiness. Emotions are contagious and happiness is a universally desired state. We tend to forget we all have the freedom to be happy or the liberty to be miserable each day.

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